shop@dubrovacki-podrumi.hr
Dubrovački podrumi
Who are we
This Privacy Policy governs the manner in which Dubrovački Podrumi d.d., ( „we“) collects, uses, maintains and discloses information collected from users of the https://dubrovacki-podrumi.hr website (the “Site”, „Website“, „Service „). This privacy policy applies to the Site and all products and services offered by Dubrovački Podrumi d.d..
Dubrovački podrumi may collect and use users personal information for the following purposes:
- To run and operate our Site
- To improve customer service
- To personalize user experience
- To send periodic emails
We need the following information when you use our website for shopping: Name, address, telephone number, and e-mail address.
We only registrate and pass on the personal data necessary for delivering the products to you. (If you are passing on information to other companies, you must provide information on this here and specify what and whom you are passing on information. Dubrovački podrumi, collects and processes personal information under the existing law on collecting personal data.
What personal data we collect and why we collect it
All personal information saved at the Site will be handled with most care. The information that we store will not be sold or used for any purposes other than making sure you get the best service possible.
Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
We collect and use information when you shop in our webshop, including expediting your order and registering your preferred functions, etc., as well as sending marketing material and other information on our products and activities if you have given us your explicit consent. Finally, your information can be used to investigating suspicion of fraud.
Information we collect about you:
- The personal data collected is the name, telephone number, e-mail address, postal address, and information on your purchase. For safety reasons, we do not save credit card or other payment information.
- We save your e-mail address to i.a. send you an order confirmation as well as notice you when your order has been shipped. Your name and address will show on the label of your package with your order.
- When registering to the Site, you have the option not to receive any information from Dubrovački podrumi. If you are on our mailing list, we will send you a newsletter every once in a while when we have some exciting news such as new product launches, sample sales, and other events. You are able to unsubscribe automatically if you wish to do so.
Who we share your data with
We only disclose your information with partners such as freight companies (GLS, HP ) couse it is necessary to fulfill your order.
Dubrovački podrumi processes personal data for marketing purposes under the existing laws, including the requirement to collecting your consent before sending out electronic marketing material.
Customer and order data are protected by encryption during transmission and subsequent storage. The Website uses Secure Socket Layers (SSL), the industrial standard for transmitting information to process your order.
You have the right to, upon request, be informed which information we have registered of you and take exception to a registration according to the personal data protection act. If the information is wrong, incomplete, or irrelevant, you have the right to have the information corrected or deleted.
Dubrovački podrumi, saves personal data and relevant purchase data for eleven years according to the bookkeeping law.
If you want more information or wish to change your personal data, you are welcome to contact us. You can either write us at our address:
shop@dubrovacki-podrumi.hr
How long we retain your data
The data is registered at Dubrovački podrumi, and will be kept for a period of eleven years. Afterward, the information will be deleted.
You have the right to get access to information registered about you. If you believe the information to be incorrect you have the right to have the information rectified. In some cases we will have to delete your data if requested by you. It could for example be if the information is no longer necessary to the purpose we originally needed it for.
Please contact us if you feel your personal data is not processed according to legislation. Inquiries about this must be sent to Dubrovački podrumi, via e-mail (shop@dubrovacki-podrumi.hr).
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
Browser Cookies
Our Site may use “cookies” to enhance the user experience.
If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Contact forms
We keep contact form submissions for 5 years long, for customer service purposes, but we do not use the information submitted through them for marketing purposes.
Information Protection
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
If you want more information or wish to change your personal data, you are welcome to contact us. You can either write us at our address:
Dubrovački Podrumi d.d.
Gruda 8, 20215 GRUDA, Croatia
or contact us via phone +385 20 791 440 or e-mail: shop@dubrovacki-podrumi.hr
Privacy Policy Changes
Dubrovački podrumi has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Acceptance of Terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contact Us!
Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to us by email at shop@dubrovacki-podrumi.hr.